SDC SUCCESS CENTER
DESIGN.INSTALL.TROUBLESHOOT.LEARN.
All the tools you need to get it right.
WHAT ARE YOU WORKING ON?
Choose the task that matches what you need to do.
Design & Specify
Design systems, document openings, select products & solutions, get pricing.
Install
Step-by-step instructions to configure, wire and install correctly.
Troubleshoot & Support
Find answers fast, solve issues, prevent the next problems, avoid callbacks.
Learn
Resources to increase your product knowledge and systems/solutions expertise.
SDC App with DoorSnap
FREE APPYour free jobsite toolkit in your packet.
Access product information, installation sheets, wiring diagrams, videos and more - anytime, anywhere. Capture openings, search with live drawings, and solve problems instantly.
- Find product info fast
- Access PDF’s & videos
- Capture & share openings
- Works offline in the field
GET HELP FAST
Find answers to common issues or reach our experts.
Lock won’t unlock
Learn answer hereLock won’t relock
Learn answer hereLow voltage at device
Learn answer hereDelayed egress setup
Learn answer hereFire alarm interface
Learn answer hereFind installation sheet
Find them hereRight product/model for project
Learn answer hereLow voltage at device
Learn answer hereDoor does not hold after power loss
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Reader beeps but lock does not release
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Delayed egress sounds but door stays locked
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Need wiring for a maglock
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